French Quality Analyst role in Greece

Our global client is looking for French speakers to join their Athens-based multilingual team in the capacity of Team Leader or Quality Assurance Analyst.

Job Responsibilities:

Ensure the right Process of Management & KPIs to drive the organization's performance against goals, strategies & action plans
Deliver team communication in a motivational manner, build team energy
Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in a positive outcome
Be a role model and make sure everyone follows the company’s ethical rules
Troubleshoot on issues that affect people/team performance

Job Requirements:

Fluent French
B2 level English 
1-2 years of working experience in a customer service environment in a similar role
High-level knowledge of Windows/MS Office
Ability to work autonomously/independently
Organizational and time-management skills
Capability to understand complex reporting and convert numbers into an action plan
Excellent verbal, written, and interpersonal communication skills

Benefits

Competitive salary
Pension plan & public health insurance
Private health insurance & meal allowance
Employer benefits from the government as Greek citizens
Performance bonus based on the assigned project
Extra payment for Overtime, Sundays, and Greek Holidays
2 extra salaries per year (Christmas/Easter/Summer)
20 days annual paid holiday
Special discounts and offers for all employees
Paid training using the latest technology
Ongoing IT and Soft skills training provided by our specialist keeping you updated
Career development opportunities
International, multicultural modern working environment
Casual dress code
Location easy to reach by Public Transport (Tram, Metro, Bus)
Welcome event
Interactive activities: team-building excursions, themed parties, sport events
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.  

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for initial screening of your profile suitability and duplicate check