Portuguese Speaking CS role in Athens - Attractive Salary!

Job Posted: 
25/04/2023
Start Date: 
08/05/2023
Job Ref ID: 
DKTPA265
Recruiter: 
Deepak Kumar
Employer: 
Multinational
Country: 
Greece

City/Town:

  • Athens

Industry:

  • BPO/Call Center
Project: 
Confidential

Job Profile :

  • Customer Service
Salary Package PM: 
1100 - 1200€ Avg Net
Work Permit: 
Not Provided

Relocate Help:

  • Yes, Provided

Contract Type:

  • Permanent
Work Location: 
Work From Home

Work Schedule:

  • Monday - Friday
Experience Req: 
Not Required
Education Req: 
High School Diploma
1st Language Req: 
Portuguese
2nd Language Req: 
English

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

  • Troubleshooting any problems clients may have via telephone, e-mail or chat
  • Provide information about products & Services to the customers over the phone
  • Escalation and rerouting of the issues to other departments if required to do so

Requirements:

  • Fluent Portuguese and English
  • Technical background/troubleshooting skills & familiarity with technology
  • Adaptability to fast-paced work environments
  • Customer oriented approach that is capable to match the brand’s reputation
  • General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

  • Flight ticket booked by the company
  • 2 weeks of free accommodation at a company hotel (breakfast included)
  • Taxi transfer from the airport
  • Support in finding an apartment to rent

Benefits:

  • Excellent Salary
  • Flight ticket provided to Athens
  • Taxi pickup service from the airport
  • 2 weeks free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly performance bonus
  • 175% day salary if work on Sunday or Greek holidays
  • Overtime paid
  • 2 extra full salaries paid per year (pro rata)
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

To apply for this job : Please send your most recent updated resume to: jobs@dkglobalrecruitment.com