Swedish Customer Service role in Greece - Excellent Benefits!

Job Posted: 
25/04/2023
Start Date: 
23/05/2023
Job Ref ID: 
DKTPA271
Recruiter: 
Deepak Kumar
Employer: 
Multinational
Country: 
Greece

City/Town:

  • Athens

Industry:

  • BPO/Call Center
Project: 
Confidential

Job Profile :

  • Customer Service
Salary Package PM: 
1250 - 1350€ Avg Net
Work Permit: 
Not Provided

Relocate Help:

  • Yes, Provided

Contract Type:

  • Permanent
Work Location: 
Work From Office

Work Schedule:

  • Monday - Friday
Experience Req: 
Not Required
Education Req: 
High School Diploma
1st Language Req: 
Swedish
2nd Language Req: 
English

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

  • Troubleshooting any problems clients may have via telephone, e-mail or chat
  • Provide information about products & Services to the customers over the phone
  • Escalation and rerouting of the issues to other departments if required to do so

Requirements:

  • Fluent Swedish and English
  • Technical background/troubleshooting skills & familiarity with technology
  • Adaptability to fast-paced work environments
  • Customer oriented approach that is capable to match the brand’s reputation
  • General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

  • Flight ticket booked by the company
  • 2 weeks of free accommodation at a company hotel (breakfast included)
  • Taxi transfer from the airport
  • Support in finding an apartment to rent

Benefits:

  • Excellent Salary
  • Flight ticket provided to Athens
  • Taxi pickup service from the airport
  • 2 weeks free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly performance bonus
  • 175% day salary if work on Sunday or Greek holidays
  • Overtime paid
  • 2 extra full salaries paid per year (pro rata)
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event

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To apply for this job : Please send your most recent updated resume to: jobs@dkglobalrecruitment.com