“QUALITY ASSURANCE ANALYST” REQUIRED IN LISBON!

Job Description:

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Job Responsibilities:

• To be a SME ( Subject Matter Expert) for quality guidelines
• To evaluate and rate multiple types of content which could be audio, video, text, photos, and provide ratings with written rationales on their individual judgements/decisions restricted within the options being provided as per task guidelines.
• Participate in calibration sessions with your team and included stakeholders for the workflows as per instructions from the team lead.
• To coordinate with other team members for sharing best practices.
• Work independently and within a team.
• Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members
• All KPI related tasks must be followed & adhered to avoid business impact.
• To ensure that breaks are pre-approved by SME, Team Leader or Manager
• Follow all instructions from Team Leader, Command Centre or superiors.
• Adhering to all Office and Process specific policies.
• Maintain confidentiality for all process related work and other office related critical details
• Assist team lead/manager in Interview process for future hires.
• Work on multiple customer projects at the same time depending on the customer requirements.

Requirements:

• University Degree – Graduate (Preferred)
• Fluent Indonesian and Conversational level of English Language
• Must be a native speaker.
• Basic level computer handling skills along with a typing speed of 25-30 words per minute is required.
• Comfortable with G suite, especially Google Sheets
• Detail oriented, rigorous, analytical

We offer:

• Retention bonus, each 6-month will be review
• Medical insurance & sick pay, Annual leaves
• Many other benefits based on local law
• Attractive, competitive Monthly Salary
• Interactive activities: team building, excursions, themed parties, sports events, talent pageants etc.

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.
 

To apply for this job : Please send your most recent updated resume to: jobs@dkglobalrecruitment.com