How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Re-writing prompts or responses
• Participate in internal training
• Attend calibration sessions/calls
• Ensure consistency in rating decisions
• Rate and provide clear reasoning while ensuring adherence to guidelines
• Supporting other projects outside of your core project, as and when required,
• Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
• Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
• Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations

Requirements:

• Fluent in Swedish and B2 or medium-level of English Language
• Comfortable with G suite, especially Google Sheets
• Attention to detail to review content as per ethical/legal standards 
• Experience in evaluating and comparing content from different sources
• Critical thinking skills to identify biases, inconsistencies, and limitations
• Research skills to evaluate content accuracy and identify trustworthy sources
• Knowledge of established guidelines and best practices for content moderation
• Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
• Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
• Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent
• University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation

Benefits:

• Retention bonus, each 6-month will be review
• Medical insurance & sick pay, Annual leaves
• Many other benefits based on local law
• Attractive, competitive Monthly Salary
• Interactive activities: team-building, excursions, themed parties, sports events, talent pageants etc

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Troubleshooting any problems clients may have via telephone, e-mail or chat
• Provide information about products & Services to the customers over the phone
• Escalation and rerouting of the issues to other departments if required to do so

Requirements:

• Fluent Spanish and English
• Technical background/troubleshooting skills & familiarity with technology
• Adaptability to fast-paced work environments
• Customer oriented approach that is capable to match the brand’s reputation
• General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

• Flight ticket booked by the company
• 2 weeks of free accommodation at a company hotel (breakfast included)
• Taxi transfer from the airport
• Support in finding an apartment to rent

Benefits:

• Excellent Salary
• Private Health Insurance
• Flight ticket provided to Athens
• Taxi pickup service from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Monthly performance bonus
• 175% day salary if work on Sunday or Greek holidays
• Overtime paid
• 2 extra full salaries paid per year (pro rata)
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Troubleshooting any problems clients may have via telephone, e-mail or chat
• Provide information about products & Services to the customers over the phone
• Escalation and rerouting of the issues to other departments if required to do so

Requirements:

• Fluent Slovak and English
• Technical background/troubleshooting skills & familiarity with technology
• Adaptability to fast-paced work environments
• Customer oriented approach that is capable to match the brand’s reputation
• General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

• Flight ticket booked by the company
• 2 weeks of free accommodation at a company hotel (breakfast included)
• Taxi transfer from the airport
• Support in finding an apartment to rent

Benefits:

• Excellent Salary
• Private Health Insurance
• Flight ticket provided to Athens
• Taxi pickup service from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Monthly performance bonus
• 175% day salary if work on Sunday or Greek holidays
• Overtime paid
• 2 extra full salaries paid per year (pro rata)
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Troubleshooting any problems clients may have via telephone, e-mail or chat
• Provide information about products & Services to the customers over the phone
• Escalation and rerouting of the issues to other departments if required to do so

Requirements:

• Fluent Swedish and English
• Technical background/troubleshooting skills & familiarity with technology
• Adaptability to fast-paced work environments
• Customer oriented approach that is capable to match the brand’s reputation
• General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

• Flight ticket booked by the company
• 2 weeks of free accommodation at a company hotel (breakfast included)
• Taxi transfer from the airport
• Support in finding an apartment to rent

Benefits:

• Excellent Salary
• Private Health Insurance
• Flight ticket provided to Athens
• Taxi pickup service from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Monthly performance bonus
• 175% day salary if work on Sunday or Greek holidays
• Overtime paid
• 2 extra full salaries paid per year (pro rata)
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

How about the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Demonstrate consultative sales skills
• Answering inbound calls from consumers, and/or Small Business users
• Develop confidence in proposing a complete value-added solution to the customer
• Relate with the importance of a sales engagement process in day-to-day interactions
• Develop confidence in asking for the sale and connecting sales back to delivering customer service
• Recognize customer personalities and personas in order to establish a sustainable customer relationship

Requirements:

• Responsible attitude towards customers
• Fluent Swedish and B2 or medium-level of English Language
• Previous call center or related experience is desirable
• Lead with empathy and build trust during the sales engagement
• Excellent level of computer and internet using skills with MS Office
• Sales Experience with consumer or business products and services is required
• Should have the adaptability to the fast-paced work environment in a company

Relocation package for the candidate coming from abroad:

• Flight ticket booked by the company
• 2 weeks of free accommodation at a company hotel (breakfast included)
• Taxi transfer from the airport
• Support in finding an apartment to rent

Benefits:

• Excellent Salary
• Private Health Insurance
• Flight ticket provided to Athens
• Taxi pickup service from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Monthly performance bonus
• 175% day salary if work on Sunday or Greek holidays
• Overtime paid
• 2 extra full salaries paid per year (pro rata)
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.