Office based vacancy in Athens | Dutch + English

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities:

• Troubleshooting any problems clients may have via telephone, e-mail or chat
• Provide information about products & Services to the customers over the phone
• Escalation and rerouting of the issues to other departments if required to do so

Requirements:

• Fluent Dutch and English
• Technical background/troubleshooting skills & familiarity with technology
• Adaptability to fast-paced work environments
• Customer oriented approach that is capable to match the brand’s reputation
• General technical/troubleshooting skills and a natural curiosity-driven personality

Relocation package for the candidate coming from abroad:

• Flight ticket booked by the company
• 2 weeks of free accommodation at a company hotel (breakfast included)
• Taxi transfer from the airport
• Support in finding an apartment to rent

Benefits:

• Excellent Salary
• Flight ticket provided to Athens
• Taxi pickup service from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Monthly performance bonus
• 175% day salary if work on Sunday or Greek holidays
• Overtime paid
• 2 extra full salaries paid per year (pro rata)
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.