Icelandic speaking Tech Advisor roles in Athens
Job Posted:
19/02/2024
Start Date:
01/03/2024
Job Ref ID:
DKTPA947
Recruiter:
Deepak Kumar
Employer:
Multinational
Country:
Greece
City/Town:
- Athens
Industry:
- BPO/Call Center
Project:
Confidential
Job Profile :
- Customer Service
Salary Package PM:
1250 - 1350€ Avg Net
Work Permit:
Not Provided
Relocate Help:
- Yes, Provided
Contract Type:
- Permanent
Work Location:
Work From Office
Work Schedule:
- Monday - Friday
Experience Req:
Not Required
Education Req:
High School Diploma
1st Language Req:
Icelandic
2nd Language Req:
English
How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.
Responsibilities:
- Troubleshooting any problems clients may have via telephone, e-mail or chat
- Provide information about products & Services to the customers over the phone
- Escalation and rerouting of the issues to other departments if required to do so
Requirements:
- Fluent Icelandic and English
- Technical background/troubleshooting skills & familiarity with technology
- Adaptability to fast-paced work environments
- Customer oriented approach that is capable to match the brand’s reputation
- General technical/troubleshooting skills and a natural curiosity-driven personality
Relocation package for the candidate coming from abroad:
- Flight ticket booked by the company
- 2 weeks of free accommodation at a company hotel (breakfast included)
- Taxi transfer from the airport
- Support in finding an apartment to rent
Benefits:
- Excellent Salary
- Flight ticket provided to Athens
- Taxi pickup service from the airport
- 2 weeks free hotel accommodation (breakfast included)
- Free Greek language courses
- Monthly performance bonus
- 175% day salary if work on Sunday or Greek holidays
- Overtime paid
- 2 extra full salaries paid per year (pro rata)
- Training provided (paid)
- International working environment
- On-site canteen (discounts for employees)
- Welcome event
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